FAQ
There is ice formin…
There is ice forming on the wall hood during winter – is this normal?
During periods of low temperatures and high humidity, ice can form on the wall hood. This is most commonly experienced during the winter months and may cause uncertainty about whether the installation is functioning as it should.
Answer:
Yes, in some areas it is normal for ice to form on the wall hood during winter, especially when sub-zero temperatures are combined with high outdoor humidity. When this occurs, the ice must be removed. This is described in the user manual for the product. A more permanent solution is to install a heating cable on the combination box to prevent ice formation. Installation of a heating cable must be carried out by a certified electrician.